Working with members is a necessary part of every Association staff member’s role: from assisting with committee meetings, to writing meeting agendas and minutes, to planning and running events of all shapes and sizes. We will discuss member expectations (and how to manage them), the importance of detailed job descriptions and roles, and how to manage relationships, as well as strategies for how to handle things when they are stressful or negative. Working for a REALTOR® Association can be a rewarding and exciting job and– as with any career–having specific tools at your disposal is crucial.
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